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WECO has a variety of resources available to guide you to the right channels for technical support in a timely and accurate manner. Please review the technical support available, and select the one that is most convenient for you.
Short Form Catalogue
The most important source for quick and reliable information is our short form catalogue. To request a copy, please fill out our form, and we will send you one as quickly as possible.
Inside Sales and Customer Service Representatives
Our Inside Sales and Customer Service Representatives are always available to answer your questions, and when necessary, they will communicate with our Engineering staff if you have more technical questions. Please feel free to contact us at firstname.lastname@example.org or 1-800-724-2928 (within the continental United States and Canada, Monday to Friday 8:00 A.M. to 5:00 P.M., EST) for any inquiries you may have. Our Inside Sales and Customer Service representatives are assigned by geographic area, allowing our representatives to establish a personal working relationship with you and your company.
3D Modeling and Rapid Prototyping
WECO's Engineering department can offer technical support to potential customers with the aid of technologies such as 3D modeling and rapid prototyping, which allow our engineers to supply samples of your connector prior to going to hard tooling. This provides the added benefit of evaluating samples during the design and pre-production cycles.
Cross Reference System
WECO’s website offers our customers a cross-reference system, which allows you to cross more than 55,000 different products from more than 25 different manufacturers to our equivalent WECO products.
The Frequently Asked Question (FAQ) section of the web site offers a list of technical questions that our engineers have encountered often and may provide you with just the information you are looking for. The section will be continually updated with new questions that are received from customers and visitors to the web site.
WECO's Regional Sales Managers travel to their assigned territories on a regular basis and will welcome the opportunity to assist all of our customers, reps and distributors with technical and sales help.
WECO offers product training to its many representatives and distributors throughout North America and Latin America both in the Montreal training facility and on-site at their locations.If you would prefer to do our product training at your own pace, you can access our power point presentation, and learn more about our products.